Shop Supervisor

• You will nurture talent within team through on the job coaching andstretch assignment in coordination with the People Partner • Drive eNPS through people experienceinitiatives and culture • Overseestore's day to day operations related to VM, Retail Store SOPs adherence, and sales team schedule • Offersupport to store staff during in-store events • Act as the key point of contact with back-officeteam • Ensure click and collect are conductedwithin SLAs • Ensure customer data is properlycaptured by the team in adherence to marketing teamrequirements • Promote loyalty program (MUSE) and ensure team knowledge about app offeringsetc.. • Increase the revenue target of thestore • Drive sell-throughs within thestore • Support in-store CXinitiatives • Provide input to whats workingwell, whats not working well within thestore