صاحب العمل نشط
• Maintain and update detailed customer journey maps based on key data, audiences, and desired outcomes.
• Manage Customer inquiries.
• Manage customer experiences across online and offline channels and touchpoints.
• Follow up and Update Customer Experience Issue log.
• Train customer interaction team responsiveness to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.
دوام كامل