Field Service Engineer

Headquartered in Brooklyn, NY, Gourmia is passionate about cooking and the tools for the healthy lifestyle. With decades of small appliance expertise, Gourmia s founders know what cooks are looking for: dependable, easy to use tools that will make their lives easier. Gourmia enables consumers to eat better, fresher, and healthier without spending hours in the kitchen prepping, cooking and then cleaning up. From sous vide immersion cookers to multi-purpose cookers and juicers; the team at Gourmia has taken input from numerous chefs and consumers to make their products the best in their category
We are looking for a competent Logistics Coordinator to oversee and facilitate the supply chain operations of our company. You will be the one to coordinate personnel and processes to achieve the effective distribution of goods. You will be responsible to coordinate good leaving factory through arrival at the customer.
A great asset for a Logistics Coordinator is their communication and negotiation skills. They are also well-versed in supply management principles and practices. Candidate must have experience with goods produced in China and shipped to the US.
The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.
Responsibilities

• Coordinate and monitor supply chain operations-

Manage the day to day operations that support supply chain, order fulfillment, warehouse, and customer support.

• Ensure premises, assets and communication ways are used effectively
• Build strong relationships to ensure value, cost and service alignment
• Utilize logistics IT to optimize procedures
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
• Responsible for supply chain from origin to receipt in warehouse through delivery to customer - B2C drop ship/B2B Wholesale direct ship to store, e-commerce drop ship.
• Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction
• Plan and track the shipment of final products according to customer requirements
• Keep logs and records of warehouse stock, executed orders etc.
• Forecast inventory needs based on sales trends
• Prepare accurate reports for upper management

Requirements

• Proven experience as a logistics coordinator
• Strong Excel skills is a MUST.
• Experience in customer service will be appreciated
• Knowledge of laws, regulations and ISO requirements
• Ability to work with little supervision and track multiple processes
• Computer-savvy with a working knowledge of logistics software (ERP)
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• BSc/BA in business administration, supply chain management or relevant field

Hours: 9:00AM-6:00 PM
Location: Brooklyn NY
Salary dependent on experience.
Job Type: Full-time
Salary: $70,000.00 to $80,000.00 /year