Complex Executive Office Assistant - Marriott International

POSITION SUMMARY

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard mouse or trackball to update records files reservations and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters memos and other documents using word processing spreadsheet database or presentation software. Transmit information or documents using a computer mail or facsimile machine including proofreading and editing written information to ensure accuracy and completeness. Enter and locate workrelated information using computers and/or point of sale systems.

Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language prepare and review written documents accurately and completely and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments support team to reach common goals and listen and respond appropriately to the concerns of other employees. Report accidents injuries and unsafe work conditions to manager. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.