Accounts Receivable Specialist

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better. Inviting applications for the role of Accounts Receivable Specialist - Senior Process Associate – French – Remote EMEA/EU! Your job will involve invoice and payment processing, workflow management and issue resolution. ** Responsibilities** • Work closely with Team leader and Team members • Perform Senior AR Specialist daily activities: complete DTL and supports others with coaching on completion of metrics • Works or helps and guides junior colleagues on difficult account reconciliation / escalation cases • Manage complex customer accounts • Acts as a buddy of new joiners during business specific training, shadowing • Is the second voice collector within the team on escalated, aged items • Run existing reports on a daily, weekly, and monthly basis • Improve & maintain reports based on the I2C standards • Learn and develop soft and hard skills based on Genome Profile setup • Resolve customer inquiries promptly & accurately, by understanding customer market & needs. • Proactively contact customers for timely collection or resolution of aged receivables, by regularly collecting & analyzing customer data. • Have a controllership overview of the dunning cycle/letters. • Balance risk and growth objectives by providing a good link to the commercial, and actively supporting Credit/ Risk analyses and reviews. • Validate that reports meet risk & financial requirements. • Coordinate Payment Plan proposals, pre-bankruptcy and pre-receivership recoveries once approved by the risk department. • There may be an opportunity to take part in special projects, for those interested in personal / professional development opportunities. • Accomplish all responsibilities in line with client compliance and integrity requirements. • *