Account Manager

We’d Like Someone Who Can: • Understand complex technical topics at a high level (big plus if you have any past software development or developer relations experience) • Deliver finished work to clients based on given deadlines • Promptly and clearly communicate with clients and Draft.dev team members in excellent written and spoken English • Facilitate renewals and onboarding with clients • Understand the fundamentals of content marketing, editorial standards, and search engine optimization Expectations: • 3+ years of account management, marketing, or related experience • ~40 working hours per week • Deliver on deadlines • Adhere to and improve account management processes • Weekly account management check-in meeting • Renewal meetings with clients (mostly US and EU-based) at their convenience • Reliable internet connection and computer Perks: • Flexible hours, location, and mostly asynchronous work • $40/hour pay rate with opportunity to move to equivalent salary ($83,200/year) and paid time off after 6 months • Work directly with a team of experienced Account Managers • Help shape the direction of a quickly growing small business Hiring Process • Submit your application (link below). • You’ll complete a role playing assignment via email (will just take a few minutes). • You’ll join a 30-minute Zoom call to talk about your experience and answer questions about the role. • You’ll complete a 2-hour paid mock renewal exercise