Operations Manager

Ghobash Group

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أبوظبي - الإمارات

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تاريخ النشر: نُشرت قبل 2 ساعة
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

The Head of Operations is responsible for the day-to-day management strategic planning and service excellence . This includes leading clinical and administrative teams ensuring regulatory compliance optimizing resource use and driving innovations in care delivery. The ideal candidate brings a clinical background and a strong track record in healthcare operations.

Duties and responsibilities:

  • Contribute to short and long-term organizational planning and strategy as a member of the management team
  • Risk Management and implementation of Quality Management Program.
  • Liaise with corporate managers to address legal contractual and purchasing issues and requirements.
  • Demonstrates appropriate delegation and coordination of tasks and duties in the operations of the clinic using appropriate organizational/priority setting skills.
  • Establishes a system of communication to coordinate activities/functions.
  • Track performance of clinical and non-clinical employees
  • Develops the leadership skills of staff through delegation of responsibility.
  • Empowers staff to achieve their best professionally and guides them through creative problem solving.
  • Assisting in preparation of monthly MIS reports
  • Manage all functions within the facility.
  • Increase the effectiveness and efficiency of Support Services through improvements to each function (HR IT Finance) as well as coordination and communication between functions.
  • Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.
  • Providing consulting services on matters related to business development insurance questions and business structure and growth.
  • Ensuring that the work of the department is effectively coordinated with other departments/sections in a timely manner and is aligned to the overall facility goals
  • Engages in health promotion activities in the healthcare organization and community.
  • Provides a suitable environment that supports patient and family learning.
  • Facilitates and promotes education and effective communication between the patient family interdepartmental and the interdisciplinary healthcare team as required.
  • Support quality education orientation program and participates in career development.
  • Responsible for compliance and department of health (DOH) and Insurance regulations.

Accountabilities:

  • Deliver on operational budget and cost-saving targets.
  • Maximize resource utilization and scheduling efficiency.
  • Increase revenue through reduction in cancellations and improved patient throughput.
  • Manage vendor and service contracts.
  • Support timely and accurate financial reporting.
  • Achieve 100% regulatory and accreditation compliance.
  • Maintain >90% patient satisfaction.
  • Ensure operational readiness for audits and inspections.
  • Improve staff retention and engagement.
  • Standardize processes through SOP implementation across all departments.

Qualifications :

  • Bachelors degree in Business Administration Healthcare Administration Public Relations or relevant field

Additional Information :

Experience:

  • 5 to 10 years of management experience with a healthcare facility and proven experience in operations management

Skills & Abilities:

  • Strong leadership and team management skills
  • Excellent organizational and multitasking abilities
  • Effective communication and interpersonal skills
  • Risk management and problem-solving capabilities
  • Knowledge of insurance processes and claim management
  • Ability to work cross-functionally across clinical and administrative teams
  • Strategic planning and business development mindset
  • Strong understanding of healthcare operations and compliance (especially DOH regulations)
  • Financial planning and budgeting skills
  • Proficiency in performance tracking and quality improvement

Remote Work :

No


Employment Type :

Full-time

The Head of Operations is responsible for the day-to-day management strategic planning and service excellence . This includes leading clinical and administrative teams ensuring regulatory compliance optimizing resource use and driving innovations in care delivery. The ideal candidate brings a clinic...
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المهارات المطلوبة

  • Six Sigma
  • Lean
  • Management Experience
  • Process Improvement
  • Microsoft Outlook
  • Analysis Skills
  • Warehouse Management System
  • إدارة العمليات
  • Kaizen
  • Leadership Experience
  • Supervising Experience
  • إدارة البيع بالتجزئة

عن الشركة

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Established in 1981, Ghobash Group stands as a distinguished UAE-based conglomerate renowned for its highly diversified and progressive business ventures. With a robust portfolio spanning eight pivotal sectors, including a strong focus on Technology, Energy & Utilities, and Healthcare ... اعرض المزيد

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