Customer Service Representative - Delivery & Documentation
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
06-11-2025
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
The Customer Service Representative is responsible for managing the documentation and customer-facing aspects of the vehicle purchase and delivery process. This includes ensuring compliance with company policies overseeing quality control and facilitating smooth handovers to customers.
Responsibilities:
- Ensure completion and accuracy of purchase and sale documentation in line with company policies.
- Inform customers of terms and conditions including warranties and service schedules and provide all relevant documents.
- Store all documentation appropriately for future reference.
- Supervise the handover and delivery of new vehicles to customers.
- Conduct quality control on new vehicles received from PDI or stores before delivery or display.
- Invoice vehicles immediately after delivery.
- Maintain secure storage of service books handbooks insurance documents and related items.
Requirements
- Secondary School education
- Minimum of 3 years of experience in a similar role
- Excellent communication skills
- Customer-oriented friendly and polite demeanor
- Strong analytical skills
- Proficiency in English and Arabic
Benefits
- Visa Sponsorship
- Medical Insurance
- Annual Leave
- Annual Tickets
المهارات المطلوبة
- الكتابة
- إدخال البيانات
- خدمة العملاء
- Basic Math
- Computer Skills
- Windows
- الخدمات المصرفية
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
