طبيب بيطري

Responsibilities:

• Answering telephone calls in a polite and professional manner.
• Developing and implementing an effective inventory control system to ensure that necessary office and medical supplies are ordered in a timely manner.
• Preparing health, immunization, and euthanasia certificates as instructed.
• Preparing invoices and obtaining payments from pet owners.
• Preparing employee work schedules and managing the office staff.
• Promptly notifying the appropriate veterinary staff of emergency cases.
• Updating medical records as well as pet owners' contact and billing details.
• Interviewing suitable office staff candidates and providing training to office employees as needed.
• Providing educational pamphlets to pet owners with sick or injured pets.
• Ensuring that pet owners' complaints are promptly addressed and resolved.