Roles & Responsibilities
Roles and Responsibilities
· Greet customers and listen to their concerns about their vehicles.
· Diagnose problems and recommend repairs or maintenance services.
· Provide accurate estimates for repairs and services.
· Explain repair and maintenance options to customers in a clear and concise way.
· Schedule appointments for service and keep customers updated on the progress of their repairs.
· Process customer payments and ensure that all paperwork is completed accurately.
· Build relationships with customers and ensure that they are satisfied with their service.
· Stay up-to-date on the latest automotive technology and repair procedures.