Senior Service Advisor

Roles & Responsibilities Roles and Responsibilities · Greet customers and listen to their concerns about their vehicles. · Diagnose problems and recommend repairs or maintenance services. · Provide accurate estimates for repairs and services. · Explain repair and maintenance options to customers in a clear and concise way. · Schedule appointments for service and keep customers updated on the progress of their repairs. · Process customer payments and ensure that all paperwork is completed accurately. · Build relationships with customers and ensure that they are satisfied with their service. · Stay up-to-date on the latest automotive technology and repair procedures.