Key Responsibilities:
1. Originate the WARRANTY NOTIFICATION FORM when a warranty issue is identified by the COMPANY and/or its Stake holders / relevant parties, duly identifying following.
Details of Fault / problem
The apparent cause and related facts highlighting operating data if any, circumstances leading up to the issue and the actions taken prior and after the event.
Type of deficiency noted (as per the CONTRACT)
Maintenance / Integrity Records as applicable
Attaching any relevant data available, including photos, observations, measurements, etc. that can aid the problem analysis.
Provide suggestion/recommended action to be taken by CONTRACTOR.
maintain the Warranty claim register and allocate WCN number and issue the WCN for further action with Contractor.