وظائف مكتب المساعدة والدعم الفني في الفجيرة

Responsibilities: Assisting with opening and closing duties, such as restocking the bar with garnishes, straws, and napkins, ensuring that Bartenders have clean towels, glassware, etc. Ensuring bar is well-stocked with ice, liquor, wine, and beer. Checking taps and appliances to المزيد...

Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception ar المزيد...

Prepare and maintain your department’s records Serve as a principal source of information for the team Answer and redirect all external and internal telephone calls Job Requirements: Ability to prioritize work in a dynamic environment Excellent interpersonal and communicat المزيد...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r المزيد...

Responsibilities: Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, المزيد...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required المزيد...

Responsibilities: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisor المزيد...

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining المزيد...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se المزيد...

Responsibilities: This role is complex because it is multi-disciplinary, combining deals, peak events, and customer studies across User experience studies Surveys to actively cultivate insights to shape our merchandising and marketing strategy to better serve the customer across A المزيد...

- Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, email, online chat). - Identify ways to personalize the experience of every customer, whenever possible. - Deal with the most difficult customer المزيد...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials المزيد...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: User experience and visual design Project collaboration Executing user-centered designs Product development process Collaboration with human user experience disciplines

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie المزيد...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str المزيد...

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assistance on المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...