وظائف Customer Strategy في أبوظبي

Responsibilities: Ability to comprehend customer persona and journeys. Review existing customer strategy and journeys and suggest improvements to overall CX strategy and engagement. Evaluate and improve survey methodologies, tools, and processes to enhance the quality and effectiven المزيد...

Main Accountabilities Day to Day Customer service delivery Provide a consistent and positive customer experience in line with the Global Customer Service Strategy and relevant corporate standards and polices Handle first-level enquiries received in person, via email, social media, ch المزيد...

Key Accountabilities of the role Segmentation Strategy: Develop and execute a comprehensive customer segmentation strategy that aligns with the Bank's business objectives. Customer Data Analysis: Utilize data analytics tools and techniques to assess customer behavior, preferences, and المزيد...