وظائف إدارة خدمة العملاء في الفجيرة

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali المزيد...

Identifying and assessing a customer s needsKeeping detailed records of customer interactionsFollowing your company s communication procedures and policiesProvide accurate, valid and complete information by using the right methods/toolsDuties will be sales of Etisalat Products المزيد...

Responsibilities: Prepare reports for overdue payments and perform reconciliation of payments Coordinate delivery process with external logistic partner Document reconciliation and archiving Work in close collaboration with KA Customers and Sales team Manage order processing, inv المزيد...

Responsibilities: Fostering a professional working environment. Inspecting and repairing electrical and plumbing services. Managing janitorial duties. Ensuring adequate catering and vending services. Undertaking building and grounds maintenance. Ensuring facilities are always المزيد...

Responsibilities: Gathering and interpreting information to evaluate the efficiency of financial procedures. Analyzing key financial data and advising senior management on strategic planning. Developing and implementing cost-effective financial policies and procedures, as well as المزيد...

Responsibilities: Completing all assigned tasks and assisting with day-to-day operations. Participating in meetings, workshops, and other learning opportunities. Observing and learning from experienced staff members. Gaining knowledge of company policies, protocols, and processe المزيد...

Responsibilities: Gathering as much information on the company and participating in on-the-job training wherever possible. Participating in meetings, workshops, and team-building events. Taking notes on experiences and keeping a log of things learned. Compiling reports and makin المزيد...

Responsibilities: To monitor suppliers’ performance: drawing up SLAs, defining key performance indicators, overseeing overall suppler costs and budgets, and reporting regularly. Provide guidance, recommendations, and strategies about contract management and administration of b المزيد...

Work with clients to ensure our solutions are driving values. Work very closely with the BDM to drive the business within established accounts to ensure revenue schemes flows. Look at opportunities to upsell and cross sell. Has solid understanding of financial services, Fintech sol المزيد...

Responsibilities: Escalate to the Top management issues being raised by customers to take the right decision about developing the RTA business. Prepare annual Section budget for the Customer Services Department Director ’ s approval and ensure budget costs are not exceeded. R المزيد...

Responsibilities: Develop and implement procedures for effective data management. Create rules and procedures for data sharing. Oversee and manage staff members in the daily use of data systems. Guarantee adherence to legal and company regulations. Regularly monitor and evaluat المزيد...

Responsibilities: Develop and implement procedures for effective data management. Create rules and procedures for data sharing. Oversee and manage staff members in the daily use of data systems. Guarantee adherence to legal and company regulations. Regularly monitor and evaluat المزيد...

Responsibilities: Implement and manage an effective legal compliance program. Develop and review company policies. Advise management on the company’s compliance with laws and regulations through detailed reports. Create and manage effective action plans in response to audi المزيد...

Responsibilities: Researching various regions prone to natural disasters and coming up with specific preparedness plans. Ensuring all preparedness plans adhere to federal, state, and local regulations. Assisting with the training of the public, public agencies, and private organi المزيد...

Responsibilities: Create plans to reduce order compensations and refunds through root cause analysis and resolution. Create a user toolkit to quantity, classify and instantly resolve customer issues. Set up strategies to review and improve the experience of highly defected orders. S المزيد...

Responsibilities: Proposing and managing budgets for projects. Supervising the work of multiple teams. Planning and executing strategies for completing projects on time. Researching and developing designs and products. Determining the need for training and talent development. المزيد...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str المزيد...

Keep the team motivated and focused in the right direction at all times by identifying coaching & training needs through daily call coaching. Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials المزيد...