وظائف Complaints Manager في أبوظبي

JOB PURPOSE: The role holder is responsible:For assessing the quality of performance of BDU First Abu Dhabi Bank (FAB) and Dubai First (DF) agents dealing with existing and potential customers.For the workflow which includes analytical procedure for Quality Assurance (QA) in the calls evaluation pro...

JOB PURPOSE: To deliver a high quality comprehensive and consistent approach to dealing with complaints and dissatisfied customers across the Group.To proactively contribute to identifying continuous improvement initiatives developing business intelligence to identify changes and solutions which imp...