ADIB Group

DescriptionRole: Associate Manager CRM InteractionLocation: Abu DhabiRole Purpose:The Interaction Specialist will be responsible for designing and optimizing customer interactions within the CRM framework to drive engagement satisfaction and loyalty.This role requires a creative think

DescriptionRole: Associate Manager CRM InteractionLocation: Abu DhabiRole Purpose:The Interaction Specialist will be responsible for designing and optimizing customer interactions within the CRM framework to drive engagement satisfaction and loyalty.This role requires a creative think

DescriptionRole : Associate Operations Manager - WFOLocation : Abu DhabiRole Purpose:Maintain tight and high quality Operational and Administrative controls Key Accountabilities of the role Manage a centralized portfolio of Islamic financing and Sharia-compliant products ensuring o

DescriptionRole : Associate Operations Manager - WFOLocation : Abu DhabiRole Purpose:Maintain tight and high quality Operational and Administrative controls Key Accountabilities of the role Manage a centralized portfolio of Islamic financing and Sharia-compliant products ensuring o

DescriptionRole : Senior Operations Officer - WFOLocation : Abu DhabiRole Purpose:Maintain tight and high quality Operational and Administrative controls Key Accountabilities of the role Oversee team operations to maintain high standards of accuracy and control ensuring error-free

DescriptionRole : Senior Operations Officer - WFOLocation : Abu DhabiRole Purpose:Maintain tight and high quality Operational and Administrative controls Key Accountabilities of the role Oversee team operations to maintain high standards of accuracy and control ensuring error-free

DescriptionRole : Operations Officer - WFOLocation : Abu DhabiRole Purpose:Maintain tight and high quality Operational and Administrative controls Key Accountabilities of the role Ensure timely and accurate processing of finance transaction requests received via BPM Workflow System

DescriptionRole : Operations Officer - WFOLocation : Abu DhabiRole Purpose:Maintain tight and high quality Operational and Administrative controls Key Accountabilities of the role Ensure timely and accurate processing of finance transaction requests received via BPM Workflow System

DescriptionRole : Analytics Officer Location : Abu Dhabi Role Purpose:This position involves preparing databases and reports for credit risk models and risk segmentation. The Retail Credit Analytics Officer plays a pivotal role in analyzing and monitoring the retail credit portfolio

DescriptionRole : Analytics Officer Location : Abu Dhabi Role Purpose:This position involves preparing databases and reports for credit risk models and risk segmentation. The Retail Credit Analytics Officer plays a pivotal role in analyzing and monitoring the retail credit portfolio

DescriptionRole: Senior Product Manager - Home FinanceLocation: Abu DhabiRole Purpose:To lead and manage the performance of Home Finance and real estate in generals products as per the banks strategy. The BD will implement strategy through the management of product financials paramete

DescriptionRole: Senior Product Manager - Home FinanceLocation: Abu DhabiRole Purpose:To lead and manage the performance of Home Finance and real estate in generals products as per the banks strategy. The BD will implement strategy through the management of product financials paramete

DescriptionRole : Fraud case Assessment and Response AnalystLocation : Abu DhabiRole Purpose:The role of Fraud Case Assessment & Response Analyst is to execute the initial investigation of the potential fraud cases within ADIB. He is responsible for assessing reported incidents identi

DescriptionRole : Fraud case Assessment and Response AnalystLocation : Abu DhabiRole Purpose:The role of Fraud Case Assessment & Response Analyst is to execute the initial investigation of the potential fraud cases within ADIB. He is responsible for assessing reported incidents identi

DescriptionRole: Risk Control Analyst Location: RAK / AUH Role Purpose:The Risk Control Analyst role involves conducting checks and making/receiving calls to customers regarding high-risk changes or transactions carried out on their account(s).This position

DescriptionRole: Risk Control Analyst Location: RAK / AUH Role Purpose:The Risk Control Analyst role involves conducting checks and making/receiving calls to customers regarding high-risk changes or transactions carried out on their account(s).This position

DescriptionRole : Customer Support SpecialistLocation : RB- Dubai Region Role Purpose:Customer Support Specialist role focus on providing exceptional Customer Service identify and meeting customer needs and contribution to the overall success of ADIB Branch. This role is a combination

DescriptionRole : Customer Support SpecialistLocation : RB- Dubai Region Role Purpose:Customer Support Specialist role focus on providing exceptional Customer Service identify and meeting customer needs and contribution to the overall success of ADIB Branch. This role is a combination

DescriptionRole : Sales Coordinator-Home Finance (Outsource)Location : Abu Dhabi Role Purpose: Liaise with respective department to ensure TAT is maintained as per HF Policy for internal unit coordination.Maintain MIS to ensure 100% Service Quality.Manage leads and LMS system and rel

DescriptionRole : Sales Coordinator-Home Finance (Outsource)Location : Abu Dhabi Role Purpose: Liaise with respective department to ensure TAT is maintained as per HF Policy for internal unit coordination.Maintain MIS to ensure 100% Service Quality.Manage leads and LMS system and rel

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole: Customer Support Specialist - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilitie

DescriptionRole: Customer Support Specialist - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilitie

DescriptionRole : Operations SupervisorLocation : DubaiRole Purpose:Assist the unit manager to ensure smooth run of all operational activities related to VISA Direct product (Cards Wallets & Accounts)Ensure defined operational processes are followed as per agreed Policies and Procedur

DescriptionRole : Operations SupervisorLocation : DubaiRole Purpose:Assist the unit manager to ensure smooth run of all operational activities related to VISA Direct product (Cards Wallets & Accounts)Ensure defined operational processes are followed as per agreed Policies and Procedur

DescriptionRole : Sales and Service AdvisorLocation :Dubai Role Purpose:To source & facilitate home finance applications for the entire onboarding journey of the customerTo ensure that individual targets are met month on monthTo identify business development opportunities to in

DescriptionRole : Sales and Service AdvisorLocation :Dubai Role Purpose:To source & facilitate home finance applications for the entire onboarding journey of the customerTo ensure that individual targets are met month on monthTo identify business development opportunities to in

DescriptionRole :Relationship Manager Location :Dubai Role Purpose: This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meet

DescriptionRole :Relationship Manager Location :Dubai Role Purpose: This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meet

DescriptionRole: Customer Services Support Officer Location: DubaiRole Purpose: Deliver Excellent customer service in accordance with agreed standardsKey Accountabilities of the role: Opening and closing applicant on time.Ensure proper implementation and follow up with tim

DescriptionRole: Customer Services Support Officer Location: DubaiRole Purpose: Deliver Excellent customer service in accordance with agreed standardsKey Accountabilities of the role: Opening and closing applicant on time.Ensure proper implementation and follow up with tim