Workplace Options is the world s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and Service centers in the , Canada, , Ireland, Portugal, France, Belgium, UAE, Singapore, Japan, China, India and Indonesia support more than 75 million employees across 116,000 organizations and more than 200 countries and At WPO, you will be joining a team that is committed to improving employee wellbeing around the
Description:
Workplace Options is seeking a Customer Service Representative to join our This role researches and enrolls qualified lawyers into WPOs network legal The Customer Service Representative will utilize online databases to recruit providers based upon service This position is a hybrid role with working 3 days in the office and 2 days working from ;
Responsibilities:
- Recruit providers into the Legal EAP
- Screen provider candidates to ensure they meet criteria for the WPO
- Review provider applications and supporting documentation for
- Enter provider information into our database/case management
- Proactively manage
- Complete all tasks promptly and according to the production and quality guidelines set by
- Adhere to all data privacy and security requirements
- Respond to provider inquiries within the specified turnaround ;
Requirements
- Bachelor s
- Fluent in French and English [verbal, writing, reading]
- High level of literacy with a variety of software applications including Excel and Word
- Well-honored research skills- can perform web research creatively, quickly, and
Benefits
At Workplace Options, we don t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as We consider professional development to be part of our overall employee wellbeing Which is why we offer training reimbursement, a stipend for clinical supervision, a mentorship program, leadership development, and ongoing clinical
Other examples of our commitment to employee wellbeing include:
- Gym Reimbursement
- Travel Reimbursement
- Wellness rewards
- Access to EAP benefits and all WPO services offered including life coaching, wellness coaching, and work-life
- Monthly clinical supervision
- Clinical supervision stipend
- Clinical trainings within the team on topics that we encounter from the populations we
- Licensure, Certification and Tuition Reimbursement
- Access to professional monthly clinical development webinars & professional development workshops to assist with
Bachelor s High level of literacy with a variety of software applications including Excel and Word Well-honored research skills- can perform web research creatively, quickly, and