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Support Engineer
drjobs Support Engineer العربية

Support Engineer

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1 Vacancy
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Jobs by Experience

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2 - 8 years

Monthly Salary

drjobs

Not Disclosed

Nationality

Saudi Arabian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 628073

-Act as investigation Leader with the responsibility to own E2E CSR investigation and progress

-Perform customer issue handling

-Validate that customer requests are according to contract -

Take active part in emergencies

-Perform Cloud Ecosystem assessment and monitoring task assigned by SDM

-Implement problem management actions, report results of implementation

-Ensure proper structures knowledge management handling of all CSRs

-Take responsibility for handling of epidemic hardware faults

-Take concise action to drive non- progressing CSRs

-Take active responsibility for on-site activities

Employment Type

Full Time

Company Industry

Telecom / ISP

Department / Functional Area

IT Software

Key Skills

About Company

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