Spa Manager

Spa Manager

This position is responsible for the daily leadership of the spa operations to optimize guest satisfaction as well as to ensure that all productivity and expense controls are followed and all revenue opportunities are capitalized upon.

What's in it for you:

- Be part of a unique and complex resort in Qatar
- Take advantage of opportunities to be recognized for your professional contributions
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

- Assist in the development of annual budgets and short to long range strategic planning for the operation of the spa
- Ensure that the spa operates cost effectively and efficiently, review expenditures to ensure that they are kept within operating budgets
- Review daily productivity and measure spa actual performance to budget
- Assist in the development of the spa's standard operating procedures and policy relating to safety and emergency procedures. Ensure that all team members have a complete understanding of and adherence to the policies
- Meet with group meeting planners to show spa facility and programs. Promote and sell customized spa programs to conference groups as required
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
- Provide and take responsibility for the professional delivery of all information via emails, telephone and in person to all potential spa guests
- Managing stakeholder relationships and driving results to meet their expectations.
- Consistently offer professional, friendly and engaging service.