Spa Lounge Team Leader
Posted on :
02-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2679931
- Oversee the daily operations of the Asaya Spa Lounge, including scheduling, training, and performance management of the spa staff
Ensure that all spa treatments and services are delivered to the highest standards, meeting or exceeding guest expectations
- Maintain a clean and organized spa lounge, including treatment rooms, relaxation areas, and amenities
- Monitor inventory levels and order supplies as needed
- Develop and maintain positive relationships with guests, providing personalized service and addressing any concerns or issues
- Collaborate with other departments to promote and market spa services to guests
- Conduct regular team meetings and training sessions to ensure all staff are up-to-date on spa services and procedures
- Assist with creating and implementing special promotions and packages to attract new guests and retain current clients
- Handle guest complaints and resolve any issues in a timely and professional manner
- Adhere to all company policies and procedures, including health and safety regulations
- Continuously strive to improve and enhance the guest experience at the Asaya Spa Lounge
Employment Type
Full Time
Department / Functional Area
Key Skills
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