Service Advisor - Tanqeeb

We at E.K.Kanoo are looking for a Service Advisor. The ideal candidate would have excellent English communication in both written and verbal English. Arabic would be an advantage. The selected candidate should be an energetic effective team player who loves customer engagement has good administrative skills and is target driven. You will have completed your Diploma in Automotive or equivalent to be selected for this role.

Job Purpose Duties & Responsibilities

• Responsible for achieving the monthly sales target
• Responsible for communicating with the clients to identify and record vehicle issues
• Responsible for answering clients inquires in a professional manner
• Responsible for promoting the products and services to the clients
• Ensure customer service excellence is maintained
• Responsible for following up on the jobs orders with all concerned parties
• Ensure all quality standards processes procedures and policies are met at all times
• Provide all necessary progress reports on a regular and as required basis
• Responsible to follow and implement relevant requirements of Environment Health Safety & Quality manual

Required Qualifications & Experience

2 3 years of experience and / or a combination of experience and education.