Service Advisor

As a Service Advisor, you will act as the liaison between our customers and the service department, providing professional advice on automotive services and repairs, and ensuring customer satisfaction.

Key Responsibilities:

• Greet customers and understand their service/repair requirements.
• Advise customers on necessary/suggested services and costs.
• Schedule service appointments and coordinate with the service team.
• Keep customers informed about the service progress and any changes.
• Ensure customer satisfaction through follow-up after services.

Skills

Qualifications/Requirements:

• Proven experience as a Service Advisor or similar role in the automotive industry.
• Strong understanding of automotive services and repairs.
• Excellent communication and customer service skills.
• Ability to work in a dynamic and fast-paced environment.