Senior SysOps Engineer
Posted on :
13-07-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 1227166
- Troubleshoot and investigate issues and support requests as received via systems alerts or ticket queues;
- Proactively monitor deployment environments to ensure optimum systems stability
- Investigate and analyze issues that arise and serve as a contact point for internal teams, ensuring issue resolution while providing necessary information to stakeholders
- Identify recurring issues and escalate to respective teams seeking a permanent resolution
- Collaborate with the Domains Specialist to assist with issues related to domains
- Provide quality support following standard operating procedures and contribute to improving them in accordance with the ITILv4 framework
- Other related duties as assigned on a day-to-day basis
Employment Type
Remote
Company Industry
Media / Publishing / TV / Radio / Outdoor / Digital
Department / Functional Area
Top Management / Senior Management
Key Skills
- Engineering
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
