Senior Site Reliability Engineer

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

We are currently looking for Senior SRE to join our Service Desk team. The main area of responsibility is the team's oversight of ITSM processes within the company. They are involved in the development of monitoring tools and also monitor the status of our product.

The team has 5 System Engineers, 2 Technical Support Specialists, and a Team Leader.

We have more than 600 servers and more than 2000 virtual machines. We have as own infrastructure, as private and public clouds (Openstack, AWS, GCP, DO), and bare metal. Our trading platform has more than 80 million users.

Working with Agile, Scrum (1–2-week sprints, grooming, planning, retrospective), and SAFe framework.

Daily scrum standups are held at 12:30 pm EET (Cyprus time zone), engaging in peer code reviews, and using collaboration tools like Slack, Google Meet, and Zoom.

You will be responsible for building ITSM processes and applying their experience as a Site Reliability Engineer. You will have interactions with the product teams and IT Operations branch (Software Development, Infrastructure etc.).

Tech stack

• OS: Linux Ubuntu;
• Web server: Nginx;
• Monitoring: Grafana, Prometheus, Graylog, Jaeger;
• CI/CD: Jenkins, Git, Gitlab, Docker;
• Automation: Python, Bash;
• SCM: Ansible, Chef;
• IaC: Terraform. Pulumi;
• DB: PostgreSQL, Redis, Keydb, MySQL;
• Cloud: Openstack, AWS, GCP, DO.
  
  

Examples of first tasks in the role:

• Review processes, platform and infrastructure;
• Implementation of Grafana OnCall;
• Review and rework ITSM processes if needed.