Senior Customer Success Manager
Posted on :
15-02-2024
Employer Active
1 Vacancy
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Jobs by Experience
0 - 0 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
15-02-2024
Job Description
Req ID : 2279296
- Manage a portfolio of customers serving as their primary business point of contact throughout their CX journey
- Understand customers’ business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Customer Success Manager and customers can achieve mutual success)
- Prescribe the adoption and use of product features/functionality and services to the achievement of key customer business outcomes
- Promoting continuous growth through the relevant innovation path
- Establish a regular cadence of Executive Business Reviews with the customer to track progress towards their stated business objectives
Employment Type
Full Time
Department / Functional Area
Key Skills
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