Senior Customer Champion
Posted on :
09-08-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1392478
- You’re highly skilled in technical customer support. We’re looking for 2+ years of experience in customer support, working with APIs, or in the SaaS industry.
- You're empathetic to users and can easily put yourself in their shoes. You make customers feel empowered after interacting with support and not stupid because of a small mistake. The purpose of a Premier Customer Champion is to strengthen customer relationships by providing outstanding service and product assistance. You’ll act as our customers’ advocates towards Zapier and Zapier’s ambassadors towards customers.
- You obsess over the details. Maybe you have one emoticon and one exclamation point rule of thumb for every email. Maybe it's only two sentences per paragraph. Either way, you make sure each word and each punctuation mark makes the customer delighted to work with you.
Employment Type
Full Time
Department / Functional Area
Key Skills
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