Sales Specialist

-Represent company services in a professional and successful manner.

-A positive customer service experience.

Achieve agreed upon sales targets and outcomes within a set schedule.

-Identify lead opportunities as well as the potential for upsells.

-Interact regularly with customers (cold calling – face-to-face meetings) to understand

their needs and recommend a suitable solution for them.

-Establish, develop, and maintain positive business and customer relationships.

-Prepare regular reports of customer needs, problems, interests, competitive activities, and potential for new services.

-Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management Retain current customers, approach new potential customers, and restore business relations with old customers.

-Develop the sales information system including customer database and keeping it always updated and available on time to support the decision-making process Continually attempting to penetrate new markets.

-Coordinate internally with the involved departments to ensure the smooth handling of the customers' requirements