Room Service Order Taker
Posted on :
10-07-2022
Employer Active
1 Vacancy
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Jobs by Experience
0 - 3 years
Monthly Salary
SAR 0 - 5000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
10-07-2022
Job Description
Req ID : 1217143
- Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods.
- Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality; properly and accurately close guest checks; record guest charges and gratuities.
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion.
- Work harmoniously and professionally with co-workers and supervisors.
- Stock and order items. Assist in setting tray tables for delivery.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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