Petrochemical Hub Customer Coordination Associate
Posted on :
16-12-2021
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Jobs by Experience
2 - 0 years
Monthly Salary
SAR 6000 - 10000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
16-12-2021
Job Description
Req ID : 815792
- Act as contact point for assigned customers and be their advocate internally within Maersk.
- Ensure smooth execution of the end-to-end shipment lifecycle, engaging both the customer and relevant internal stakeholders
- Be the owner of all customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions
- Responsible for creation of hub related invoices, its dispatch and assist finance in follow up of outstanding charges.
- Manage / improve day to day process interaction with customers
- Be fully responsible for customer satisfaction
- Understand claims policy and its impact on company assets and guide customers best possible through any potential claim situation
- Commercial intelligence: engage customers in discussions about new business opportunities and competitor/market intelligence
- In general, actively seek out and act on continuous improvement opportunities both in relation to customers and internal / external stakeholders
- Always behave in a manner consistent with and loyal to the A.P. Moller – Maersk values.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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