Operation Officer
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Job Description
• Documentation & collection of applications for visa processing
• Handle customer/applicant queries personally or via email, telephone.
• Handle cash and bank related transactions if assigned and ensure 100% accuracy
• Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
• Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
• Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
• Inform the applicants about the available Value-Added Services and ensure delivery of Value Added Service options to applicants/ customers.
• Ensure that the entire process is completed within the mandated Turn Around Time
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
