Office Assistant

Key Responsibilities: • Perform administrative and secretarial support – coordinate activities, conduct research and ensures that request are carried out. • Handle inquiries and/or refer to the appropriate personnel / department. • Review and answer mail and inquiries and determine if executive action is required. • Provide necessary telephone backup coverage, schedule appointments, meetings and travel itineraries, and coordinate related arrangements (coordinate meetings, travel, hotel bookings). • Respond to complaints and request for information. Assist and explain procedures and policies in response to inquiries within the area. • Take and transcribe dictation. Draft letters and internal memos. Process, handle, and maintain all types of confidential information. • Check all incoming documents and ensure completeness/ accuracy of information provided to fast track approvals. • Anticipate and prepare meeting materials and charts. • Compose routine and non-routine correspondence, memoranda, reports which are generally confidential in nature. • Coordinate prompt purchasing of office supplies and stationaries. Ensure proper maintenance of all office equipment. • Perform other department duties related to his/her position as directed by the Head of the Department.