NOC Analyst
Posted on :
30-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2776664
- Provide technical network operations support to clients via various communication channels
- Assist in organising the team's daily tasks and responsibilities and help drive activity to ensure that tickets and clients are updated per defined intervals
- Monitor network performance across a variety of platforms and proactively manage related event notifications
- Work as an escalation contact with telecommunications and service providers globally to ensure timely fault resolution
- Liaise closely with Tier 2 and other engineering teams to ensure issues are being addressed with efficiency and speed to meet SLA requirements
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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