Marketing Coordinator
Posted on :
10-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2402709
Configuration Management Assistant
- Working Location: Bydgoszcz, Poland
- Security Clearance: NATO Secret
- Language: High proficiency level in English language
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
Vocational training at a higher administrative level in a relevant discipline, or equivalent, or diploma of secondary education; with a minimum 5 years of relevant experience
Knowledge and experience in the specification and design of information systems, their components and architecture to meet defined business needs
ITIL foundation/intermediate training/certification
5+ years experience in service operation and experience in management and use of related toolsets ( ITSM)
Prior experience in technical support and assistance for CIS Service Operation ( ITIL)
Very good understanding of use of Configuration toolset
Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation
Technical leadership experience
DUTIES/ROLE:
Update Configuration Management Database with accurate and current data
Coordinates with CSU Change Management on matters of software licensing, change proposals and approvals, software releases/updates
Management of Licence Management Database
Management of the CSU Definitive Media Library
Assist in the management of all configuration management activities in the CSU Bydgoszcz
Assist in the identification, classification and specification of configuration items (CIs)
Assist in the preparation and conduct of CM specific meetings such as Change Advisory Boards (CABs), Configuration Control Boards (CCBs) and Change Implementation Boards (CIBs) and acts, as required
Assists in development of Standard Operation Procedures for Change Management
Assists in development of Standard Operation Procedures for Request Fulfilment
Assists in development of Standard Operation Procedures for Request Incident Management
Assists in implementation of the CSU Change Management policy and standards
Monitors the effect of service improvements and corrective actions
Assists the capturing, analysing, diagnosing and reporting of customers complaints and compliments
Prepare periodic configuration status reports
Prepare other CM reports for internal and external distribution, as required
Knowledge and experience in the specification and design of information systems, their components and architecture to meet defined business needs
ITIL foundation/intermediate training/certification
5+ years experience in service operation and experience in management and use of related toolsets ( ITSM)
Prior experience in technical support and assistance for CIS Service Operation ( ITIL)
Very good understanding of use of Configuration toolset
Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation
Technical leadership experience
DUTIES/ROLE:
Update Configuration Management Database with accurate and current data
Coordinates with CSU Change Management on matters of software licensing, change proposals and approvals, software releases/updates
Management of Licence Management Database
Management of the CSU Definitive Media Library
Assist in the management of all configuration management activities in the CSU Bydgoszcz
Assist in the identification, classification and specification of configuration items (CIs)
Assist in the preparation and conduct of CM specific meetings such as Change Advisory Boards (CABs), Configuration Control Boards (CCBs) and Change Implementation Boards (CIBs) and acts, as required
Assists in development of Standard Operation Procedures for Change Management
Assists in development of Standard Operation Procedures for Request Fulfilment
Assists in development of Standard Operation Procedures for Request Incident Management
Assists in implementation of the CSU Change Management policy and standards
Monitors the effect of service improvements and corrective actions
Assists the capturing, analysing, diagnosing and reporting of customers complaints and compliments
Prepare periodic configuration status reports
Prepare other CM reports for internal and external distribution, as required
Employment Type
Remote
Company Industry
Accounting & Auditing
Department / Functional Area
Marketing / Brand Management / Marketing Research / Digital Marketing
Key Skills
- Marketing
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