Manager Service Ops
Posted on :
10-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2608351
- Responsible for managing end to end operations and key business metrics of various units
- Spearhead designing and implementing innovative digital marketing campaigns to reach clients; Securing clients’ attendance for service delivery calls and events
- Provide guidance and support to teams to conceptualize, story boarding, design and implement initiatives that have a direct impact on KPIs
- Drive operational excellence – incremental improvement in process across client value chain – reduced steps, intuitive and simpler process design/interfaces. Implement best practices/tested solutions across service delivery to maximize effectiveness
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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