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Manager, RDD EMEA Operations
drjobs Manager, RDD EMEA Operations العربية

Manager, RDD EMEA Operations

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1 Vacancy
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Jobs by Experience

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0 - 0 years

Job Location

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Kuwait City - Kuwait

Monthly Salary

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KWD 123 - 123

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1281369
  • The Regional Lead for EMEA is responsible for managing and supervising our EMEA operational team of Research Managers, Supervisors and Analysts.
  • Develops and coaches regional multicultural team to be a high performing, driven and collaborative team.
  • Communicates performance expectations through formal performance appraisals and regular feedback sessions.
  • Ensures people development through coaching, training and knowledge sharing.
  • Leads and inspires the team to support the strategic goals and needs of the business through establishing short- and long-term goals for the team.
  • Works closely with other Regional Leads and functions to ensure best client experience, quality and timeliness of product delivery.
  • Participates in creating and implementing the search strategy aligned with business unit objectives, ensures efficient and effective delivery of optimal service to clients.
  • Continually seeks to drive service improvements to clients through operational effectiveness, soliciting feedback from Sales, Proposition and other stakeholders.
  • The leader fosters a culture of customer focused behaviours and continuous operational improvement. Leads and participates in projects to meet objective to unify systems, streamline platforms, enabling speed to market and global service.
  • Works to develop, implement and measure globally consistent service levels and standards that are appropriate to customer needs.

Employment Type

Full Time

Company Industry

Banking / Financial Services / Broking

Department / Functional Area

Data Entry / Operations / Back Office Processing

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