IT System Administration Lead

The IT System Administration Lead plays a critical role within the Bank’s IT Department and is tasked with overseeing the administration and maintenance of critical IT infrastructure components. This position is essential for ensuring the reliability, security, and performance of IT systems, which are foundational for banking operations across multiples geographies and vital for enhancing the resilience of the Bank’s IT environment.

The job holder is responsible for protecting our critical systems and assets, building solutions, implementing new software and hardware, assisting in the implementation of the IT strategy, and leading a team of collaborative and results-orientated IT team members. The IT System Administration Lead is in charge of scaling, increasing performance, and providing great team member experience in order to help drive forward IT and business success based on world class IT system administration.

Scope of the Job

Technical Responsibilities

• Lead the design, implementation, and optimization of virtualization technologies, including hypervisors (e.g., VMware), virtual machines, and virtual infrastructure, to maximize resource utilization, enhance scalability, and streamline management of IT resources.
• Lead the design, implementation, and maintenance of operating systems (e.g., Windows, Linux), databases (e.g., Oracle, SQL Server), and other infrastructure components to ensure optimal performance, reliability, and security, adhering to best practices and industry standards.
• Oversee the management and provisioning of storage resources, including storage area networks (SANs), network-attached storage (NAS), and cloud storage solutions, ensuring data availability, integrity, and performance meet business requirements.
• Develop and implement robust disaster recovery strategies, including data replication, failover, and failback mechanism, to minimize downtime and data loss in the event of system failure or disasters.
• Collaborate with cross-functional teams to design and implement on-premises cloud technologies, such as private cloud infrastructure and hybrid cloud environments, leveraging virtualization, automation, and orchestration tools to optimize resource allocation and facilitate self-service provisioning.
• Develop and execute strategies for managing system configurations, software installations, and upgrades, mitigating risks and vulnerabilities while maintaining system integrity and availability.
• Coordinate patching and vulnerability management activities, ensuring timely updates and patches are applied to all systems and software to safeguard against emerging security threats and vulnerabilities.
• Directly participate in IT System Administration and support as required (i.e., be hands-on).
• Proactively manage and support IT and cyber incident response efforts, actively collaborating with relevant teams to identify, assess, and manage technology incidents in a timely and effective manner.