IT Manager

Ensuring Client Technology Needs are Met • Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. • Monitors, verifies and manages the acquisition and maintenance of property based systems. • Analyzes information identifies current and potential problems and proposes solutions. Maintains, inspects and repairs equipment. • Inspects and verifies the maintenance of the equipment or the environment. • Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis. • Manages IR activities to ensure the property infrastructure and applications systems are functional at all times. • Verifies solutions are consistent with the client's needs and brand specific IR environment. • Administers and maintains mail and email. • Maintains inventories and manages IT hardware/software. • Provides Internet support and maintenance (if applicable) • Provides cable management support. • Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status. • Consults on specific application issues or hardware/software problems. • Provides feedback to Lodging IR on application functional performance and system performance. Managing Projects and Policies • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. • Monitors processes and evaluating information according to SOP and LSOP requirements. • Enforces IR policies and standards protecting company hardware, software and other resources at the property. • Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations. Maintaining Information Systems and Technology Goals • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements. • Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification. • Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times. • Verifies proper asset management. • Performs on-site monitoring of all projects. • Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.