IT Decision Engine Optimization

Job Purpose:

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Develop, enhance, and document the Decision Engine processes.

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Analyze new business requirements and implement the solution using best industry practices.

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Properly maintain the Git Repository for decision engine code

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Understand the process of loan processing cycle and assist in Altitude Contact Center system as well as front end systems as needed.

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Collaborate with cross-functional teams to define, design, and implement new features.

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Liaise with business teams to identify and resolve defects in systems.

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Manage system support activities as required.

Generic Accountabilities:

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In-dept Knowledge of SQL database and SQL development

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General knowledge of operating systems, network and computer hardware and IT infrastructures

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Flexible and self-motivated.

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Excellent interpersonal and communication skills, both written and verbal.

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Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

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Support other team members in their roles as and when needed.

Support Tech Lead during sprint grooming sessions.

Job-Specific Accountabilities:

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7+ years of experience with MS SQL development and troubleshooting techniques.

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Expertise in SQL Server concepts, and optimization.

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Excellent SQL scripting/programming capabilities.

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Expertise in maintaining multiple Git repository.

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Solid understanding of the software development life cycle

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Knowledge of Agile/Scrum

Good Documentation skills

Job-Specific Accountabilities:

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7+ years of experience with MS SQL development and troubleshooting techniques.

.

Expertise in SQL Server concepts, and optimization.

.

Excellent SQL scripting/programming capabilities.

.

Expertise in maintaining multiple Git repository.

.

Solid understanding of the software development life cycle

.

Knowledge of Agile/Scrum

Good Documentation skills

Minimum Qualification:

BSc degree in Computer Science, Engineering or a related subject, or equivalent work experience.

Experience:

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7+ years of experience with MS SQL development and troubleshooting techniques.

.

Expertise in SQL Server concepts, and optimization.

.

Excellent SQL scripting/programming capabilities.

.

Expertise in maintaining multiple Git repository.

.

Solid understanding of the software development life cycle

.

Experience working within an Agile team, scrum and kanban methodology.

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Good Documentation skills

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Must meet all requirements in the application process

This role requires:

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A clear understanding of the role and responsibilities associated with software development.

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Hardworking and the ability to work under pressure.

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Solutions and quality driven.

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The relevant experience and qualifications to fulfil the above responsibilities.

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MS SQL

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Source Management (Git)

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NET Framework knowledge

. Knowledge of Contact Center Technology would be of added benefit