Information Technology Agent 168875 - Shangri-La Hotels

ShangriLa Barr Al Jissah Resort & Spa
Muscat Sultanate of Oman

Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman ShangriLas Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets 1056 sqm ballroom with 8 breakout rooms wide variety of recreational facilities and a spa with 12 treatment villas.

Information Technology Job Summary

We are seeking an experienced skilled information technology candidate to join our growing organization. In this position you will be responsible for supporting network databases and systems updating system hardware and software troubleshooting system errors and assisting team members in supporting all data security and optimization. An extensive background in technology and computer science with experience in maintaining and installing IT systems is a must.

Information Technology Duties and Responsibilities:

Administer network and data security including directory group policy firewalls virus protection and email security
Perform data backups to ensure all companyowned work is saved
Install and update network system improvements
Install and configure wireless networking equipment
Assist with the design implementation and support of new software and features
Evaluate connectivity issues equipment and software and hardware
Respond to IT issues; hardware maintenance software networking etc.
Provide helpdesk and technical support either by phone remote access or site visits
Oversee troubleshooting for system errors
Set up equipment for new users and employees

What we are looking for:

Minimum 2 years experience in an information technology role
This position is meant for Omani Nationals only.
Bachelors degree in computer science information systems or related field preferred
should have worked as a Network Engineer with a background in Cisco and HPE Aruba Wireless and Switching for at least 1 year.
Experience working with network and server management support.
Uptodate knowledge of new systems information software hardware and upgrades
Excellent written and verbal communication skillsThis job has been sourced from an external job board.
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