Healthcare Services
Healthcare Services
Posted on :
02-09-2021
Employer Active
1 Vacancy
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Jobs by Experience
3 - 0 years
Monthly Salary
SAR 6000 - 10000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
02-09-2021
Job Description
Req ID : 713528
- Liaise with medical and non-medical staff at providers to ensure quality healthcare service for our members
- Conduct Outbound calls to our members for Chronic Diseases doing Coaching , Medication Refill & case management through case interpretation or doing promotional calls
- Receive Inbound calls from our members for Medical advices, Lab results interpretation , Refill of Chronic medications regards Refill policy and general assistance
- Ensure patient safety through follow up his case by providing Home-Based Lab services for managing his case, also by providing Telemedicine consultations through our third-party partners
- Rework any case that is related to HCS scope
- Maintain and update a daily database and tracker of members chronic cases & Ensure that they are highly engaged & touched
- Conduct follow up on open cases to ensure optimal members satisfaction
- Liaise with Bupa medical & non-medical staff to ensure a good healthcare services quality
- Answer member consultation / coaching request with high quality according to the updated international guidelines
- Emphasize on patient safety during the coaching, Refill the medicine, medications counselling and lab result interpretation
Employment Type
Full Time
Company Industry
Department / Functional Area
Doctor / Nurse / Paramedics / Hospital Technicians / Medical Research
Key Skills
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