Guest Services Agent Club Lounge
Posted on :
20-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2645570
- Assist the Guest Services Supervisor to upsell premier room guests to club room
- Take care of cash float and ensure it has the amount of cash specified by supervisors/manager at the end of the shift
- Retrieve and print Arrival/Departure Report, Backup Report and Trace Report from Opera PMS for supervisor to do room allocation daily
- Greet, register guests and confirm their particulars and payment details when they check in. Issue keys to guests
- Print and confirm details of payment and bill for guests when they check out
- Explain hotel's facilities and their location to orientate guests
- Interact with guests at the lobby when not occupied with check in/out duties at the reception
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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