Guest Relations Supervisor
Posted on :
20-09-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Jobs by Experience
10 - 15 years
Monthly Salary
SAR 11000 - 15000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
20-09-2022
Job Description
Req ID : 1556510
- Under the guidance and supervision of the Rooms Division Manager and/or the Night Manager, and within the limits of the established Movenpick Tahlia Hotel and OSM (Operational Standards Manual), his/her responsibilities are to ensure all guests are given a personalized warm, friendly, courteous and efficient service and to ensure all aspects of the department are handled efficiently and effectively.
- To use discretion and tact when dealing with guest enquiries, problems or complaints in an efficient and professional manner without detriment to the Hotel and/or its reputation.
- He/she is responsible for supervising operations according to hotel standards in order to ensure guest satisfaction under the control of the Front Office Manager in the accomplishment of their objectives.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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