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GUEST RELATION EXECUTIVE
drjobs GUEST RELATION EXECUTIVE العربية

GUEST RELATION EXECUTIVE

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1 Vacancy
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Jobs by Experience

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2 - 3 years

Job Location

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Kuwait City - Kuwait

Monthly Salary

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KWD 1 - 100

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1568957
  • Welcome guests during check-in and giving a found farewell to guest while leaving.
  • Handling guest complaints and concerns in an efficient and timely manner.
  • Overseeing VIP guests.
  • Coordinating and multi-tasking job duties in a busy environment.
  • Providing excellent customer service as per our standards.
  • Greeting guests as they enter and exit the restaurant.
  • Collect Guest feedback on comment card.
  • Perform basic cashier activities as and when required.
  • Give proper and complete handover to the next shift
  • Should be able to handle all guests without bias or prejudice.
  • Adhere to strict staff grooming and hygiene standards.
  • Good command of the English language is essential, both written and verbal
  • Must possess strong organisation time management skills, attention to detail.
  • Must be guest service focused and a team player.
  • Positive attitude and outgoing personality is essential.
  • Must be able to work shifts - days, evenings, weekends and holidays.
  • Professional in demeanour and presentation.
  • Personable, enthusiastic, self-motivated and able to work independently.
  • Observant and detail-oriented
  • Ability to understand and carry out oral and written instructions and request clarification when needed.
  • Strong interpersonal and organisational skills.
  • Able to work morning, evening, weekend, holiday, and overnight shifts.

Employment Type

Full Time

Company Industry

Restaurants / Catering / Food Services

Department / Functional Area

Chefs / F&B / Housekeeping / Front Desk

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