Fitness Professional

Job Number

Job Category Golf, Fitness, & Entertainment

Location The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Position Summary

This position reports to the Fitness Supervisor and works in the Fitness Centre. Primary responsibility is to deliver excellence in quality Fitness services to members/guests/visitors/ in a timely, courteous and efficient manner. These services are inclusive but not limited to providing towels, water bottle, headset, exercise shoes, and other equipment Members/Guests are asking for. Escort clients to and from the fitness facilities and attending to any immediate needs throughout members’/guests’ gym visit. Member/Guest follow-up will be expected. Equipment and exercise knowledge will be a focus to assist in building successful fitness programs.

It will be expected of the Fitness Professional to perform up to a limit of 5 hours of personal training with clients during his/her 9 hour shift. Outside his/her shift, the Fitness Professional can provide additional personal training sessions during the Fitness Center’s opening hours 6:00am – 9:30pm. It is expected that the Fitness Professional will perform a minimum of 4 hours of Group Exercise classes during the week and take part in teaching Jr. Gym classes for kids.

Further tasks will be to ensure cleanliness of all Cardiovascular Machines, Strength Exercise Machines, Free Weights and Racks, and any other Fitness Equipment or facilities that needs attention, inclusive but not limited to floors, walls, windows, window ledges, benches, Squash Court and Fitness Centre Reception Area.

Fitness Centre

The primary responsibilities of the role include:

• Handle all guest requests expediently and courteously in an accurate, complete and timely manner
• Ensure that all equipment is properly cleaned, stored and secure when not in use
• Assist members and guests in performing exercises in a safe and accident free manner
• Ensure that adequate supplies of water, cups and towels are available at all times, and remain present in the gym when not engaged in personal training or doing Group Exercise classes
• Maintain a focused and dedicated attitude towards achieving overall Sports Club & Spa revenue goals
• Full understanding of the Sports Club and Fitness Centers’ classes and activities
• Assist the Fitness Supervisor in maintaining and updating relevant reports and documentation
  

Area Ownership

• Assist the leadership in maintaining a clean, safe and accident free environment
• Perform gym coverage tasks of the Fitness Supervisor in her/his absence
• Assist in making the Roster, Group Exercise schedule, and contacting suppliers in case of any repair and maintenance issue
• Be an ambassador for The Ritz-Carlton Company
  

Fitness Center Services

• As ambassador for The Ritz-Carlton Company always extending a Warm, Genuine and Personalized Welcome to all members and guests who visit our facilities
• Anticipate and fulfill each guest’s wish by offer water, towels, headset and any other equipment that s/he might need to make his/her fitness experience superb
• In a proactive and engaging manner extend assistance if and when guests are performing unsafe and potentially harmful moves and exercises
• Display manners and politeness worthy of Ladies & Gentlemen serving Ladies & Gentlemen by always extending a Fond & Engaging Farewell thanking them and welcoming them back
  

Training And Development

• Participate in ad hoc on-the-job individual and team trainings as needed, which is aimed to ensure that all team members have the adequate job and product knowledge
• Partake in weekly / bi-weekly Key Responsible Area meetings with Fitness Supervisor
• Report to Fitness Supervisor to rectify any lack in knowledge immediately
• Continuously re-certify her/himself and stay informed about all new developments and training techniques already on the marked and entering the marked