Fitness Coordinator

Job Number

Job Category Golf, Fitness, & Entertainment

Location The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Position Summary

This position reports to the Fitness Supervisor and works in the Fitness Centre. The Fitness Pro L3 takes charge of the Fitness area, when Fitness Supervisor is not on duty or is busy with personal training and the rest of the Fitness Team, which includes all Fitness Professionals and Fitness Attendants. Primary responsibility is to deliver excellence in quality Fitness services to members/guests/visitors/ in a timely, courteous and efficient manner. These services are inclusive but not limited to providing towels, water bottle, headset, exercise shoes, and other equipment Members/Guests are asking for. Escort clients to and from the fitness facilities and attending to any immediate needs throughout members’/guests’ gym visit. Member/Guest follow-up will be expected. Equipment and exercise knowledge will be a focus to assist in building successful fitness programs.

The Fitness Pro L3 is expected to perform up to a limit of 5 hours of personal training with clients during his/her 9 hour shift. Outside his/her shift, can provide additional personal training sessions during the Fitness Center’s opening hours 6:00am – 9:30pm. It is expected that the Fitness Pro L3 will perform a minimum of 5 hours of Group Exercise classes during the week and take part in teaching Jr. Gym classes for kids.

It is the Fitness Pro L3 responsibility to ensure that all standards are met and will ensure that Fitness Professional clean the fitness area and machines as set out in Sop’s and task lists.

The Primary Responsibilities Of The Role Include

Fitness Centre

• Complete area task lists and follow Sop’s as required
• Handle all guest requests expediently and courteously in an accurate, complete and timely manner
• Coordinate and perform all tasks as detailed in daily task list for all areas
• Check and sign tasks list during shift and ensure handover when leaving shift to another leader
• Report all maintenance issues to the Fitness Supervisor and Engineering
• Coordinate any purchase requests with the Fitness Supervisor or Assistant Health Club Manager for external materials for area
• Make weekly internal materials requests for area as directed by Fitness Supervisor or Assistant Health Club Manager
• Coordinate with fitness professionals their client timings, to ensure maximum coverage of fitness area during operational hours
• Schedule personnel according to business needs, weekly, monthly and seasonal.
• Plan Recreation Events and assure implementation with the rest of the organizing team
• Provide lateral service through Sports Club.
• Report all Mystique opportunities, assuring an accurate follow-up.
• Ensure that all equipment is properly cleaned, stored and secure when not in use
• Assist members and guests in performing exercises in a safe and accident free manner
• Ensure that adequate supplies of water, cups and towels are available at all times, and remain present in the gym when not engaged in personal training or doing Group Exercise classes
• Maintain a focused and dedicated attitude towards achieving overall Sports Club & Spa revenue goals
• Full understanding of the Sports Club and Fitness Centers’ classes and activities
• Assist the Fitness Supervisor in maintaining and updating relevant reports and documentation
• Continuously seek opportunities to innovate and improve products and services