Enterprise Customer Success Manager
Posted on :
17-07-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1246559
- Proactively manage a book of business to drive product adoption to ensure a healthy renewal
- Enjoy building and iterating on our Customer Success framework in order to provide business and technical value at scale
- Partner with the sales team to form joint account plans to understand where at-risk customers exist, where growth opportunities exist and develop a strategy to execute against an account plan
- Manage the ongoing post sales experience with the customer, including onboarding, ongoing optimization, monitoring usage to determine if upsell opportunities exist, and mitigating risks to ensure a healthy renewal
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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