E-Commerce Business Development Officer

ROLE AND RESPONSIBILITIES

1. Develop business and marketing plans in coordination with CEO to achieve revenue goals (monthly quarterly biannual annual).
2. Ensure client satisfaction in all aspects and consistent growth in revenue/profit margin as targeted by the Management.
3. Responsible to strengthen client relationships and ensure the successful continuance of business from the Clients.
4. Research and identifies New Business Opportunities.
5. Sell products (software solutions and services) by establishing contact and developing client relationships.
6. Negotiates with the Consultant/Client and finalize the terms and conditions during the contract renewal/ amendment.
7. Prepares monthly Performance Reports and Clients visit reports.
8. Meetings of the projections anticipated from three months and above.
9. Identifies product improvement or new products by studying the latest market trends and closely monitoring the competitors.
10. Facilitate client requirement meetings both in person and/or remotely using current online applications.
11. Respond to the client queries regarding the products in a timely manner.
12. Able to address clients question technically. Proactively research and evaluate new sourcing and research ideas and methods to create innovative sourcing strategies.
13. Assist in companys branding and media communication activities such as advertisements marketing collaterals and web site.
14.Maintain a knowledge repository of clients referrals RFPs (Request for Proposals) prospects and presentations.
15. Determine crossselling opportunities among different offices.
16. Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
17. Reach sales target given by the Top management (monthly quarterly biannual annual).

PREFERRED SKILLS:
1. Expert English communication skills in both verbal and written Arabic will be an advantage
2. Creative and strategic mind set
3. Negotiation and closing deals
4. Professionalism with colleagues and client relationship (B2B and B2C)
5. Flexible to changing conditions and possessing high level of integrity
6. Expert knowledge of various business principles such as marketing strategy financial analysis and supply chain oversight
7. Risk Management & Financial Analysis planning and implementation

QUALIFICATION & EDUCATION REQUIREMENTS
1. Degree in Financial Marketing Management Business Information Systems or similar.
2. Completion of a pertinent Sales qualification is preferred.
3. Extensive experience preferably in Business Development.
4. Demonstrable track record of devising salesenhancing strategies.
5. Unmatched supervision research and troubleshooting skills.
6. Exceptional consulting and quality assurance abilities.
7. Ability to tackle the demands of everevolving technological implements with ease.

TECHNICAL KNOWLEDGE:
8. ECommerce Platforms and Solutions
9. Payment Gateway Solutions and System (Upgrade and Migration)
10. Channel integrations and certifications (ATM CDM Internet Banking Mobile Banking IVR POS & mPOS)
11. Protocols Compliances and Standards (e.g. PCIDSS ISO8583 NDC 91x VBV XFS etc.)
12. Types of cards/payment MasterCard Visa American Express (AMEX)
13. General Banking fundamentals and Procedures