Drivers

This is a remote position.

Description:

• The Product Managers for the UnitedHealthcare Strategic Platform (USP) Broker and Employer Portal act as leaders within UHC Operations Transformation Delivery to further the development of the recently launched strategic broker and employer website experience.
  
• This team collaborates to create and execute on the product vision. Responsibilities include serving as a Product Manager/Owner across multiple scrum teams, writing features, directing the creation of user stories, and following the development process through user story acceptance.
  

Team make-up:

• The team that reports to me will be 4 Product Manager/Owner FTES working on this portal.
  
• This position is a 5th position as a contractor. Everyone on my team works from home. I am located in Bloomington, MN.
  
• We currently support 3 scrum teams with 14 DEV and 8 QE.
  

Primary Responsibilities:

Own, prioritize, and maintain the Product Backlog, including features, user stories and acceptance criteria

Serve as the 'voice of the customer' with delivery teams, representing/reinforcing the customer's perspective throughout the product realization cycle

Collaborate with a cross-functional team of designers, business analysts, developers, testers and others to develop and execute against Product Roadmaps and Release Plans

Actively manage relationships and requirements of internal and externals stakeholders

Continuously and transparently communicate with internal stakeholders the prioritization of the Product Backlog and the status of development efforts

Work with Scrum Masters to help direct, motivate, and guide the delivery teams

Act as the subject-matter expert for assigned products

Collaborate with User Experience partners in usability testing and the development of the user design

Serve as a key resource on identifying and helping resolve complex and / or critical issues

Provide direction and support to development and quality assurance teams

Promote and drive an Agile development approach throughout the work and teams

Manage, prioritize, and assess the impact of defects and issues, including providing key input on the decisions to fix or defer

Work with Business and System Analysts and other team members, to ensure the product functionality is appropriately documented

Collaborate with stakeholders to manage site content, ensuring it continues to evolve

Understand industry and marketplace to inform future capabilities

Partner with the Product Owner team to create a market leading broker and employer website user experience

Other duties as assigned

Requirements

Required Qualifications:

Bachelor s degree and 3+ years in Product Management (or related positions), or in lieu of degree, 5+ years in Product Management (or related positions)

Experience acting as a Product Manager/Owner for Scrum teams: Writing features and user stories, and following the development process through user story acceptance

Passion for customers and a demonstrated focus on customer experience

Demonstrated ability to meet commitments, build consensus, negotiate resolutions, and garner support from other teams

Negotiation skills; able to list, communicate and collaborate effectively with various stakeholders

Flexibility combined with the ability to multi-task; comfort working in a fast-paced environment

Ability to work with the team and stakeholders to continuously improve the quality and understanding of the product backlog

Understand the basic fundamentals of software development processes and procedures

Intermediate+ Power Point skills

Preferred Qualifications:

3+ years Project Management experience in healthcare industry

2+ years of experience participating in the development of portals

Experience utilizing Adobe Experience Manager (AEM)

Required Qualifications: Bachelor s degree and 3+ years in Product Management (or related positions), or in lieu of degree, 5+ years in Product Management (or related positions) Experience acting as a Product Manager/Owner for Scrum teams: Writing features and user stories, and following the development process through user story acceptance Passion for customers and a demonstrated focus on customer experience Demonstrated ability to meet commitments, build consensus, negotiate resolutions, and garner support from other teams Negotiation skills; able to list, communicate and collaborate effectively with various stakeholders Flexibility combined with the ability to multi-task; comfort working in a fast-paced environment Ability to work with the team and stakeholders to continuously improve the quality and understanding of the product backlog Understand the basic fundamentals of software development processes and procedures Intermediate+ Power Point skills Preferred Qualifications: 3+ years Project Management experience in healthcare industry 2+ years of experience participating in the development of portals Experience utilizing Adobe Experience Manager (AEM)