Director, Office of Institutional Effectiveness

Director, Office of Institutional Effectiveness

Job Description

American International University (AIU) in Kuwait is seeking a Director, Office of Institutional Effectiveness. The mission of the Office of Institutional Effectiveness is to collaborate with AIU’s academic, administrative, and educational support units to identify expected outcomes for educational programs, administrative and educational support services. The Office works with units to achieve outcomes that align with institutional strategic goals and accreditation requirements. The evidence of these outcomes informs decision-making regarding actions to be taken to ensure program and institutional effectiveness.

Responsibilities

The Director of the Office of Institutional Effectiveness reports to the Vice President for Academic Affairs and is responsible for the daily operations of the unit to include the development, maintenance and revision of policies and procedures that guide institutional effectiveness and accreditation practices throughout the University; compliance with all associated requirements in higher education; and, institutional and program accreditation. The Director leads the monitoring and facilitation of institutional planning and is the primary administrator who liaises with national and international accrediting bodies to ensure compliance with reporting requirements. Duties and responsibilities include:

• Managing data compliance and reporting to external agencies such as QS, international accreditation bodies, the Ministry of Higher Education and its subsidiary entities such as the Private Universities Council.
• Managing institutional research processes to include institutional surveys; guidance to units on survey design and administration; the preparation of statistical reports for decision-making and accreditation compliance by senior administrators.
• Leading units in the use of results for effective coordination of continuous improvement strategies that result in compliance with external licensure and accreditation requirements and standards.
• Conducting research and analysis on best practices to give guidance to the President, senior administrators, and others to support benchmarking and to improve quality performance and comply with licensure and accreditation standards.
• Leading the development of institutional policies and procedures in alignment with best practices and external regulatory requirements.
• Providing recommendations for academic program and service improvements based on the review of annual operational plans.
• Managing communications and liaison as required with international, regional, state, and local agencies in the areas of educational research, assessment, evaluation and accreditation.
• Ensuring the preparation and reporting of substantive changes to external accreditation agencies.
• Leading University teams in the interpretation of standards and requirements and the preparation of self-studies and compliance reports for accreditation agencies.
• Reviewing narratives and evidences in self-study and compliance reports to be submitted to external agencies.

Required Knowledge and Skills

• The ability to interact effectively with internal and external constituencies, particularly governance systems with high levels of faculty engagement in order to fulfill the mission of the institution;
• The ability to identify and garner resources that result in quality improvement, institutional effectiveness and accreditation goals;
• Proficiency in using Microsoft Office, statistical applications software such as SAS or SPSS, graphic and survey software.
• Use of data, results and environmental factors to make appropriate decisions to achieve goals and mission fulfillment;
• Demonstration of respect for and effective utilization of the value-added contributions of colleagues in the decision-making process; and,
• Effective communication: written, verbal and interpersonal.

Required Qualifications

• A master’s or doctorate from an accredited institution or equivalent qualifications in quality assurance in higher education;
• Minimum five years administrative experience at the mid to senior level in higher education administration;
• Preference will be given to candidates with a blend of academic leadership and administrative management experience;
• Minimum five years’ experience and demonstrated expertise in planning, assessment, and accreditation compliance; and,
• Experience using technology for teaching, learning and systems management.