Database Administrator

The best reservation agents are genuinely delighted to help customers. They re tolerant, empathetic, and intensely communicative. They love to talk. Reservation agents can put themselves in their clients shoes and advocate for them when necessary.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

• Arrange travel for business and vacation customers
  
• Determine customers needs and preferences, such as schedules and costs
  
• Plan and arrange tour packages, excursions, and day trips
  
• Find fare and schedule information
  
• Calculate total travel costs
  
• Book reservations for travel, hotels, rental cars, cruises and special events, such as tours and excursions
  
• Tell clients about what their trip will be like, including giving details on required documents, such as passports or visas
  
• Give advice about local weather conditions, customs, and attractions
  
• Make alternative booking arrangements if changes arise before or during the trip
  

Requirements

Benefits